Refunds & Exchanges We accept refunds and exchanges within 7 days of receiving your order. To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. To start a return, please contact us. 

Exceptions / Personalized Items Please note that custom or personalized products are final sale. Due to their personalized nature, these specific items cannot be refunded or exchanged. By purchasing a personalized item, you agree to this policy.

Damages and Issues Please inspect your order upon reception and contact us immediately at H.aldosilver@gmail.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.